Repair Orders & History
Create, assign, update and complete repair orders; retain a clear record of work and status changes.
What LijaFlow includes
From a new repair request to customer updates and final delivery, choose the LijaFlow package that fits your workflow. Features are bundled into three plans—not sold one by one.
Core plan
Included in Core, Operations and Complete.
Create, assign, update and complete repair orders; retain a clear record of work and status changes.
Prepare estimates, send them for review and record approval decisions.
Keep partner contacts, customer information and repair relationships together.
Let technicians view assigned jobs and update their work.
Attach supporting images and documents to repair records.
Send basic system notifications about important repair activity.
Review workload and repair activity through dashboards and reports.
Manage staff access and permissions.
Operations plan
Included in Operations and Complete.
Plan repair work using calendar views, priorities and technician assignments.
Give authorized partners a view of their repairs, estimates and updates.
Track parts needs and ordering activity from the repair workflow.
Coordinate shop-side conversations and workflow messages.
Organize job closeout and associated accounting workflow information.
Manage partner access, invitations and account maintenance.
Complete plan
Exclusive to Complete.
Message customers in the context of a repair order.
Send and receive repair-related SMS conversations, subject to messaging policies.
Coordinate dispatch, pickups, deliveries, drivers and transport calendars.
Import partner data via CSV with staging, preview and duplicate handling; additional connectors depend on availability.
Explore a real repair from request through closeout.